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Royce try this if you have this camera. HD HERO 3 if not let me know and I will find a solution for you hopefully
Please try to follow the steps below to hard-reset your camera:
- Remove SD card and Battery.
- Press and Hold Shutter Button (it will need to be kept pressed throughout the whole process)
- Insert the Battery
- Click the Power/Mode Button.Camera should power up. Make sure you insert a recommended micro-SD card (For the HERO3 Black a Class 10 is required) and update the camera's firmware through the portal.
This should get everything up and running.
Please follow the procedure below in order to re-update your camera manually:
1. Connect you camera to your computer with the USB cable and power it on.
2. To manually update the HERO3's firmware you'll need to have JAVA disabled on the Browser
3. Go to http://gopro.com/support/product-updates-support/ and choose your camera model.
4. You'll get a message 'install Java' on your screen, please don't do so.
5. Please click the manually update camera link on lower-right. (you'll need to click it twice to confirm). Fill in the registration fields.
6. On the next screen you'll need to type in the camera's serial number (it's case sensitive, so make sure that you have Caps Lock ON)
7. Following will be the registration information for the WiFi connection.
8. You'll then have the link the download the firmware update files, which are downloaded in a standard zipped folder.
9. After you have the zip file on your computer, place ALL files that come inside the zip onto the root of your micro-SD card.
10. Power Off the camera, and unplug it from the computer.
11. Power On the camera, the update process will begin automatically. Please do not press any buttons at this stage.
The firmware update can take between 5 to 10 minutes, and the camera may power off and back on by itself.
This should get your HD HERO 3 back on track, but let us know how it goes.
Many Thanks,
Riccardo
Please try to follow the steps below to hard-reset your camera:
- Remove SD card and Battery.
- Press and Hold Shutter Button (it will need to be kept pressed throughout the whole process)
- Insert the Battery
- Click the Power/Mode Button.Camera should power up. Make sure you insert a recommended micro-SD card (For the HERO3 Black a Class 10 is required) and update the camera's firmware through the portal.
This should get everything up and running.
Please follow the procedure below in order to re-update your camera manually:
1. Connect you camera to your computer with the USB cable and power it on.
2. To manually update the HERO3's firmware you'll need to have JAVA disabled on the Browser
3. Go to http://gopro.com/support/product-updates-support/ and choose your camera model.
4. You'll get a message 'install Java' on your screen, please don't do so.
5. Please click the manually update camera link on lower-right. (you'll need to click it twice to confirm). Fill in the registration fields.
6. On the next screen you'll need to type in the camera's serial number (it's case sensitive, so make sure that you have Caps Lock ON)
7. Following will be the registration information for the WiFi connection.
8. You'll then have the link the download the firmware update files, which are downloaded in a standard zipped folder.
9. After you have the zip file on your computer, place ALL files that come inside the zip onto the root of your micro-SD card.
10. Power Off the camera, and unplug it from the computer.
11. Power On the camera, the update process will begin automatically. Please do not press any buttons at this stage.
The firmware update can take between 5 to 10 minutes, and the camera may power off and back on by itself.
This should get your HD HERO 3 back on track, but let us know how it goes.
Many Thanks,
Riccardo
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